Moisant Promotional Products is back with its fifth Best of Business win. So what keeps customers voting for the company? President Teresa Moisant says it comes down to good old-fashioned customer service.

“Good service breeds loyalty,” she says.

What helps set the company apart is its staff of seven never leaves a customer in limbo. Moisant says every customer contact is addressed immediately, and if they don’t have an answer, they find one as soon as possible.

“That makes you stand out,” Moisant says. “We treat our customers the way we want to be treated.”

In repayment for the company’s customer care and pursuit of perfection in every job, Moisant says customers often turn around and provide referrals.

The company was founded by Bill and Teresa Moisant in 1990. These days, as a $2.5 million company, and as a distributor of more than 3,000 product lines, the company is always looking to incorporate the latest technology and stay up with the latest national suppliers and trends, she says.

The result is unsurpassed quality in customized promotional items.

“We are expanding the use of technology to communicate,” Moisant says. “But we never forget the old-fashioned touches.”

Runners-up:
Robyn Promotions
IPGI - IMAGENation Promotional Group Inc.
SmithDryden
Walker Companies

Photo by Mark Hancock